Privacy Policy
This policy explains how we collect, use, store, and protect your personal data when you browse, order, and interact with Linky. We process data in line with applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA).
When you place an order, we may collect your name, email, phone number, billing and delivery details, and order history. This data is used to process payment, fulfill delivery, provide customer support, and manage after-sales services.
We only collect data that is necessary for legitimate business purposes. Payment information is processed via trusted payment providers, and we do not store full card details on our servers unless explicitly stated by the payment gateway.
We may use your contact details to send transactional messages such as order confirmations, shipping updates, invoices, and service-related notices.
For analytics and service improvement, we may process aggregated or non-identifiable usage data to improve user experience and platform performance.
Personal data is stored in secure systems with reasonable technical and organizational safeguards, including controlled access, encryption where appropriate, and periodic security review.
We retain personal data only for as long as required to meet contractual, operational, legal, tax, and regulatory obligations, then securely delete or anonymize it.
Under PDPA Malaysia, you may request access to or correction of your personal data, and may withdraw consent for certain processing activities, subject to legal and contractual limits.
If you have privacy concerns or want to exercise your PDPA rights, contact us at [email protected]. We will review and respond within a reasonable timeframe.